Can I "freeze" or "pause" my account?
Yes! By utilizing our optional freeze option, your membership will remain in our database on an inactive status until your return. You may either pre-set the freeze dates so that re-activation is automatic or leave it indefinete. Freezes can be processed directly on the Vanguard Key Clubs app. If you are on freeze for over a 12 month period your membership will automatically be terminated on the 13th month. A fee of $5 per month to hold you in our database will be charged in lieu of the normal monthly rate. This will secure your existing monthly rate and avoid any start up fees associated with a cancellation and future re-enrollment and rate changes. (note: equipment purchase program fees will remain in effect during January, May and September).